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Job Details Posted By : Admin

Refrence No. :#37228117
Location : Manchester
Employer Name :Premier IT
Duration: Full Time
Posted On :Feb 07, 2019
Expire On :Mar 07, 2019
Pay Criteria : £225.00 - £250.00 per day
Pay Range: Per Day

Job Description

Location: Manchester

Contract length: 6 months

Day rate: £225 - £250 per day

2nd Line Support Engineer

One of my biggest clients are on the lookout for a 2nd line Support Engineer to join their team on a 6-month contract basis. You will be working within a fast-past environment for a world renown company.

The successful IT support engineer will be will be an experienced 2nd line Support Engineer and will have the following responsibilities.

Key Responsibilities:

  • Diagnosing and dealing with ticket incidents with high proficiency whilst consistently providing 1st and 2nd line support of the highest quality.
  • Finding faults in laptops and desktops
  • Diagnosing and resolving technical issues in a timely manner.
  • Finding faults in servers whilst also configuring, patching and setting them up.
  • Ensuring that the MS server and desktops are supported and maintained to the highest of quality.
  • Configuration of new laptops and desktops
  • Disabling accounts that have expired and introducing new users in accordance with the HR guidelines.
  • Completing internal user moves including phones.
  • Patching of network and phones
  • Ensure that the relevant documentations of procedures and key information are provided in a timely manner and are formatted correctly.
  • Undertaking small- to medium-sized IT projects as instructed by the IT manager
  • Working as part of a team to achieve common goals when demand is high in a specific area.
  • keeping on top of all relevant security and upgrades on laptops and desktops.
  • Ensure licensing for all software purchases are recorded and maintained

Beneficial skills required for the 2nd line Support Engineer:

  • In depth windows server knowledge and experience
  • VMware
  • SAN Storage using any product but a preference for Dell or HP
  • Knowledge and Experience in back up technology
  • Routing and switching experience
  • Mac experience is a must
  • Microsoft Certified is preferable

If successful, you will receive a daily rate up to £250. If you feel like you meet the above criteria, please apply immediately.

If you are interested in the above contact please send me a copy of your CV to   and contact me on

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