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Job Details Posted By : Admin

Refrence No. :#37160737
Location : Surrey
Employer Name :Aspire
Duration: Full Time
Posted On :Jan 30, 2019
Expire On :Feb 11, 2019
Pay Criteria : £14.50 per hour
Pay Range: Per Hour

Job Description

Editorial Engagement Officer
Ewell, Surrey
6 Month FTC with possibility of Extension

Are you a fantastic communicator with a passion for creating engaging content?

This fantastic company is a well-respected Charity who always have others at the heart of everything they do. Their work is aimed at providing emotional support to anyone in emotional distress, struggling to cope, or at risk of suicide throughout the United Kingdom and Ireland. As an Editorial Engagement Officer, you will be responsible for liaising with numerous volunteers to plan & deliver engagement activities & events, as well as creating the content to support all messages that need to be delivered to the volunteers. With fantastic offices, this is the perfect opportunity for a confident communicator that has a flair for the creative.

The Role
* Plan and deliver high impact volunteer engagement activities to support development of Services, particularly live pilots of webchat and proposed new service models for Email and SMS.
* Produce user-centred content which helps volunteers to understand the proposed changes to Services and how they can be involved in the developments.
* Moderate and mediate online discussions
* Plan, organise and deliver a series of events to engage volunteers and to trial the proposed changes to Services.
* Manage incoming reports, queries and requests from volunteers and respond in an effective, timely manner.
The Person
* Able to deal with people in a diplomatic and sensitive manner
* Emotionally resilient and able to work with sensitive subject material
* Flexible approach to scope of work, able to pitch in and support the team when required
* Excellent interpersonal skills
* Ability to communicate with other staff members, volunteers and external agencies
* Flexible, adaptable, and positive attitude
* Enthusiastic about working with volunteers

Sounding good? Apply now!


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