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Job Details Posted By : Admin

Refrence No. :#37513060
Location : Southampton
Employer Name :Adecco
Duration: Full Time
Posted On :Mar 14, 2019
Expire On :Mar 21, 2019
Pay Criteria : £9.31 per hour
Pay Range: Per Hour

Job Description

Are you looking for a career in customer service within a contact centre environment?

Are you searching for an employment agency that can offer you weekly competitive pay and a wide range of benefits?

If the answer is yes to all the above then look NO further we have the right opportunity for you!

Adecco are recruiting on behalf of a train operating company in the heart of Southampton.

As a headline, the main tasks of the role are dealing with Customer calls (rail enquiries of a diverse nature), answering Customer complaints in an empathetic and professional manner and dealing with delay and repay case escalations where the customer is entitled to compensation because of a delayed service.

We are looking for candidates with Call centre and customer Service experience. Experience of complaints handling would be beneficial.

At times you may need to handle negative reactions from customers whilst actively promoting the company by maintaining a diplomatic, tactful and friendly response always - Could this be you?

Pay £9.31 per hour

Free Travel pass for use on your working days

Rota of 40hrs a week across 7 days

Earliest start - 6:00

Latest finish - 22:00

Start date 25th March 2019

3 Month temp assignment - could extend

You must be free to attend interview on 20th March and be able to start work on 25th March if successful

Still interested, please apply on line and we will look forward to speaking to you.

*****************INTERVIEWS TO BE HELD ON Wednesday 20th March****************

Adecco is an equal opportunities employer. If you do not hear from one of our consultants within 7 days of applying for this role, please assume you have been unsuccessful in this instance. Your CV will be kept on file and you will be considered for future vacancies that match your skills.

https://?url=https://candidate-privacy&data=02|01||23b686c0b1164b02fab008d5d4ff9e7f|f30ac191b8b445f29a9be5466cb90c2f|0|0|&sdata=yNoYwrphvi/yr426NOW0if6AGlOgis6JPVni934lyTA=&reserved=0 -

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser https://candidate-privacy

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