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Job Details Posted By : Admin

Refrence No. :#37444240
Location : Preston
Employer Name :Advantage Resourcing
Duration: Full Time
Posted On :Mar 06, 2019
Expire On :Apr 03, 2019
Pay Criteria : £8.83 per hour
Pay Range: Per Hour

Job Description

Customer Services Administrator (HR) / Preston / 9 Months / £8.83p/h PAYE

This is an exciting opportunity for an experienced Customer Service Administrator to join a leading defence organisation based in Preston.

Key Responsibilities

  • Providing advice on services and offering support with minimal supervision, following established methods and procedures, but on occasion judgement may need to be exercised.
  • Handling requests which relate to Reward Services processes to agreed service level specifications and accuracy measures.
  • Achievement of individual and team quality performance measures and standards.
  • Responding to and resolving email and telephone queries and providing relevant advice, in line with policy.
  • Taking ownership and responsibility of requests and queries from initial request to resolution.
  • Building and developing effective and collaborative relationships with colleagues and customers.
  • Ensuring procedures and policies are adhered to, including data protection and confidentiality guidelines.

Key Skills/Experience

  • Customer Service experience
  • Strong Administration background
  • Ability to work at a fast pace, sometimes working under pressure to challenging deadlines whilst maintaining the highest standards of accuracy

Please submit your CV now to be considered for the position. Ciera Murphy is the constant managing this assignment and can be contacted on if you have any queries.

Reference - 823364

Advantage Resourcing is a service driven recruitment consultancy.

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