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Job Details Posted By : Admin

Refrence No. :#36703897
Location : Nottingham
Employer Name :Search Consultancy
Duration: Full Time
Posted On :Nov 26, 2018
Expire On :Jan 07, 2019
Pay Criteria :
Pay Range: Per Hour

Job Description

Inbound Customer Service Representative, Beeston, Nottingham £7.83 per hour

If you're looking to further your career in customer service with one of the UK's leading retail brands, then why not consider applying for this great opportunity? Working on a temporary basis for your first 12 weeks (paid weekly) there is a permanent job after this point for everyone who is performing well and enjoying it.

What's in it for you?

As a permanent employee you'll get 28 days holiday (including bank holidays) and genuine career progression opportunities to those who are keen to further develop.

You will be working in an impressive, open plan office with an on site restaurant, break facilities and free parking. They work really hard to create a fun working environment with dress down and social activities taking place throughout the year.

You will be rewarded with excellent benefits which including discounts on retail brands, cinema tickets

rail travel, mobile phone contracts and gym memberships to name just a few!

We think you'll enjoy being part of a lively environment where staff are valued and where the company recognition scheme rewards your hard work and actively promotes from within. (Over 90% of managers promoted internally). This is a great opportunity to start a career in Customer Services or to accelerate your career if you are already in the industry.

The job

There's no outbound calling, you'll be talking to customers calling in with general queries and you'll also be resolving customer complaints. Full training will be given to ensure you are comfortable and confident in your role before you get stuck in.

What we're looking for

You'll be a natural communicator, the kind of person who enjoys supporting others. You will be able to empathise with customers, identify the best ways to offer support, and deliver the best outcome for your customers.

Beyond this, you'll have previous experience in a retail or customer service environment.

If this sounds like you or you are looking for a foot into the call centre world, please apply and one of our staff will call to discuss further.

Additional Info

You will work 40 hours per week with flexible hours 8.30am - 7pm Monday - Friday and between 8.45am and 5pm on the weekends.

Don't miss out on your chance to join the very best that the industry has to offer. Apply today to find out why people really love working here and you won't look back.

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age


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